Privacy Policy

Privacy Policy

Last updated: April 16, 2026

Sun Bay Foods ("we," "us," or "our") operates sunbayfoods.com. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase.

Information We Collect

Information you provide: When you make a purchase, create an account, or contact us, we collect your name, email address, shipping and billing address, phone number, and payment information.

Information collected automatically: When you browse our site, we automatically receive your IP address, browser type, operating system, referring URLs, and information about how you interact with our site through cookies and similar technologies.

Order information: We collect details about purchases you make, including product, quantity, and payment method.

How We Use Your Information

  • To fulfill and manage your orders, including shipping and customer service
  • To communicate with you about your order, respond to inquiries, and provide support
  • To send marketing emails about new products, promotions, or updates (with your consent)
  • To improve our website, products, and customer experience
  • To comply with legal obligations

Sharing Your Information

We share your information only as necessary to operate our business:

  • Shopify: Our store is hosted on Shopify Inc., which stores your data on secure servers. Shopify's Privacy Policy
  • Payment processors: Your payment data is processed by Shopify Payments and/or PayPal. We do not store your full credit card information.
  • Shipping carriers: We share your name and address with shipping carriers (USPS, UPS, FedEx) to deliver your orders.
  • Analytics: We use Google Analytics to understand how visitors use our site. Google's Privacy Policy
  • Email marketing: We use Klaviyo to send marketing emails. Klaviyo's Privacy Policy

We do not sell your personal information to third parties.

Cookies

We use cookies to remember your cart, understand how you use our site, and improve your experience. You can control cookies through your browser settings, but disabling them may affect site functionality.

Your Rights

All customers: You may request access to, correction of, or deletion of your personal information at any time by emailing us.

California residents (CCPA): You have the right to know what personal information we collect and how it is used, request deletion of your data, and opt out of the sale of personal information (we do not sell your data). To exercise these rights, contact us at hello@sunbayfoods.com.

Marketing emails: You can unsubscribe from marketing emails at any time by clicking the "unsubscribe" link in any email or by contacting us directly.

Data Retention

We retain your order information for our records unless you request deletion. If you request deletion, we will remove your data except where we are required by law to retain it (e.g., tax records).

Security

We use industry-standard security measures to protect your information, including SSL encryption on our website. However, no method of electronic transmission or storage is 100% secure.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date.

Contact Us

If you have questions about this Privacy Policy or your personal data, contact us at:

Sun Bay Foods
Email: hello@sunbayfoods.com
Address: 2121 W Imperial Hwy, La Habra, CA 90631